URBANCO/Consumer Services/Q2 FY27/21 October 2026

Positive

Urban Company Ltd.NTV +39.1%, EBITDA ex-InstaHelp ₹30 Cr

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Urban Company reported Q2 FY27 consolidated net transaction value of ₹1,432.3 crore, up 39.1% year-on-year, and revenue from operations of ₹537.3 crore, up 41.4%.

Orders delivered more than doubled to 15.1 million and annual transacting users grew 34.5% to almost 10 million. Adjusted EBITDA was a loss of ₹144 crore, reflecting ₹174 crore of investment in InstaHelp; excluding InstaHelp, adjusted EBITDA was ₹30 crore positive, up 213%. India Consumer Services grew 26.3% with a 3.5% margin, international grew 66.2% and Native 35.4%. InstaHelp orders grew 63% sequentially to 6.23 million and loss per order fell to ₹279 from ₹346.

Cash and treasury investments were ₹1,901 crore, and the company proposes to raise up to ₹2,500 crore for strategic flexibility. Management reiterated adjusted EBITDA breakeven by Q3 FY28 and ₹1,000 crore by FY31, said it is entering residential air conditioners in a calibrated way with one to two years of learning, and said InstaHelp breakeven is targeted by FY31.